ORIGINAL ABSTRACT ALCOHOL INK

Return Policy for Shipped Artwork

Each piece of artwork is made by hand, with natural variation that reflects the materials and processes involved. We celebrate these nuances, as they are part of what makes handmade work unique. However, if you are not completely satisfied with your purchase, please review our return policy below:

Eligibility for Returns

• Returns are accepted within 14 days of delivery.

• Artwork must be returned in its original condition and original packaging.

• Custom or commissioned pieces are non-returnable unless damaged in transit.

Please Note

• Due to the handmade nature of each piece, slight variations in texture, form, and glaze are to be expected.

• Colors may appear differently depending on your screen settings. We make every effort to provide accurate photos, but we cannot guarantee exact color matching.

Return Process

• Contact us at [your email or contact form link] within 14 days of receiving your artwork. Please include your order number and reason for return.

• Once approved, you’ll receive return instructions and the return shipping address.

• Return shipping costs are the responsibility of the buyer unless the artwork arrived damaged or there was an error on our end.

Damaged Artwork

If your artwork arrives damaged:

• Notify us within 48 hours of delivery.

• Please include clear photos of the damaged item and packaging.

• We’ll offer a refund or replacement once the damage is confirmed.

Refunds

• Refunds will be issued to your original payment method within 5–10 business days after we receive and inspect the returned item.

• Shipping fees are non-refundable unless the return is due to damage or an error on our part.

Non-Returnable Items

• Custom or personalized artwork

• Sale items marked as final sale

All small artworks are carefully packaged in durable cardboard safe bags to ensure they arrive in perfect condition. Shipping and handling are included in the listed price—no additional fees at checkout. Each piece is hand-packed with care, and orders typically ship within [your preferred timeframe, e.g., 3–5 business days]. You'll receive a confirmation email with tracking details once your order is on its way.